| March 2010 | ||||||
| S | M | T | W | T | F | S |
| 28 | 1 | 2 | 3 | 4 | 5 | 6 |
| 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| 21 | 22 | 23 | 24 | 25 | 26 | 27 |
| 28 | 29 | 30 | 31 | 1 | 2 | 3 |
My Résumé
Asia Pictures
Europe Pictures
Software Eng Quotes
Chris Ness
Jenn Schachter
January 2010
December 2009
November 2009
October 2009
June 2009
May 2009
...

Boxing Day shopping is usually a time where customer service ceases to exist and stores focus on getting people in and out with their purchases as quickly as possible. My experience at the Yonge and Eglinton store Boxing Day morning was quite the opposite.
I went into the store at 8:15am looking for the advertised Henckels Stylus knife set. I walked around and could not find it so I asked one of the sales people (whose name I did not get). She said "I have to be honest with you. I've been here since 6am and I can't find it either. But I'll be glad to put your name down and call you when our warehouse guy comes in and finds them for me." I gladly left my name and number and left the store. Not 15 minutes later, I received a call from Perry notifying me at the knives have been located and there will be a unit waiting for me at the cashier.
It is service like yours that all stores and companies should strive for. Thanks for the great experience!
- Baron Lam



















