baronlam.com

writing about the stuff I like 'cause I like stuff
March 2010
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A decade of travels
2010-01-01 18:31:12 EST
So it's now 2010 and I'm going to hop on the blog bandwagon with a year-end/decade-end review. Looking back at the "Aught's", I've been pretty lucky and fortunate enough to see and experience many parts of the world. My first big trip was through Europe in 2003 and I was hooked! That was followed by a trip to Asia in 2005, Africa in 2008 and the Himalayas in 2009. In total, I've set foot in 20 countries and 5 continents:
visit map

Not too shabby. Where will the next 10 years take me? We'll have to wait and see...
Boxing Day experience at Kitchen Stuff Plus
2009-12-27 14:26:03 EST
So Boxing Day/Week Madness is upon us once again here in Canada. This is when we, typically nice and friendly Canadians, head to the malls and fight other people for parking spots, that last door crasher deal sitting on the shelf, and the honour to spend hundreds of dollars just to save $20. Nonetheless, I headed out bright and early Saturday morning to pick up some deals myself. One stop was at Kitchen Stuff Plus where I had such amazing, out-of-their-way customer service that I just had to send them a note:
Boxing Day shopping is usually a time where customer service ceases to exist and stores focus on getting people in and out with their purchases as quickly as possible. My experience at the Yonge and Eglinton store Boxing Day morning was quite the opposite.

I went into the store at 8:15am looking for the advertised Henckels Stylus knife set. I walked around and could not find it so I asked one of the sales people (whose name I did not get). She said "I have to be honest with you. I've been here since 6am and I can't find it either. But I'll be glad to put your name down and call you when our warehouse guy comes in and finds them for me." I gladly left my name and number and left the store. Not 15 minutes later, I received a call from Perry notifying me at the knives have been located and there will be a unit waiting for me at the cashier.

It is service like yours that all stores and companies should strive for. Thanks for the great experience!

- Baron Lam
Send me to Vancouver 2010!
2009-11-03 23:29:33 EST
The Globe and Mail is currently running their Journalism Dream Contest where they're going to send one writer and one photographer to the Vancouver 2010 Olympics. Even though I've been published before, I'm a much better photographer than I am a writer. Now, I'm not saying that I'm an amazing photographer, but rather that I'm a horrible, horrible writer. Spend two minutes reading this blog and you'll quickly see this fact. But I digress...

What I need you to do though, loyal readers (the three of you know who you are), is to vote for me. Every. Day. Until November 22nd. But wait! There's more! As an incentive to vote, for every ballet you cast (for me), you will get one entry into a draw for a new laptop or DSLR camera. Sa-weet!
great customer service isn't dead
2009-10-05 23:30:47 EST
Brunch is one of my favourite things in life. The food and the company on a (sometimes hungover) Sunday morning - you can't beat it. My experience this past Sunday was just amazing!

We showed up at the Eglinton location of Boom Breakfast Company around noon only to see a big line of people waiting for tables. As I got my name onto the waiting list, I asked the manager for a rough guess on how long it's going to be. He said 15 minutes, but it was moving faster than that. 5 minutes later, he's walking around with a jug of coffee pouring everyone a cup! Then he comes back with waffle quarters and starts to hand them out to kids! With this little act of great customer service, I was immediately hooked on this place... The wait really was only about 10 minutes, but I would've waited all day. The menu and food was just as incredible. My only complaint? No liquor license = no breakfast Caesar :( But I suppose I'll live with that one...

On a related note, this week is also Customer Service Week... So be extra nice to all the people helping you this week!
Photo Essay: Mountains in the Himalayas
2009-06-21 16:58:52 EST
view from Paro, Bhutan
view from Paro, Bhutan

Himalayas from Dochula Pass in Bhutan (3088m)
Himalayas from Dochula Pass in Bhutan (3088m)

Everest peak from the plane
Everest peak from the plane

Khumbila Peak (5761m)
Khumbila Peak (5761m)

Everest from Tengboche
Everest from Tengboche

excitement near Island Peak (6189m)
excitement near Island Peak (6189m)

Khumbu Glacier and Lhotse Peak (8516m)
Khumbu Glacier and Lhotse Peak (8516m)

Ama Dablam Peak (5146m)
Ama Dablam Peak (5146m)

sunrise rays at Everest Peak (8850m)
sunrise rays at Everest Peak (8850m)

prayer rocks from Kala Patthar (5550m) facing Everest
prayer rocks from Kala Patthar (5550m) facing Everest
Photo Essay: Architecture in the Himalayas
2009-06-17 22:01:54 EST
Bhutanese watch tower
Bhutanese watch tower

chortens at Dochula Pass in Bhutan (3088m)
chortens at Dochula Pass in Bhutan (3088m)

Buddhist stupa
Buddhist stupa

Bhutanese Dzhong (fortress)
Bhutanese Dzhong (fortress)

Golden Temple in Kathmandu
Golden Temple in Kathmandu

clay house ruins
clay house ruins

rooftop fasteners
rooftop fasteners

wood-carved piller
wood carved piller

prayer rocks wall
prayer rock wall

Hindu temple
Hindu temple
Photo Essay: Religion in the Himalayas
2009-06-15 23:37:00 EST
prayer wheels
prayer wheels

cooking monks
cooking monks

iron bell
iron bell

big prayer wheel
big prayer wheel

flower strands for Hindu festival
flower strands for Hindu festival

lighting butter lamps
lighting butter lamps

Brahma statue
Brahma statue

Buddha's eyes
Buddha's eyes

spinning prayer wheel
spinning prayer wheel

high-flying prayer flags
high-flying prayer flags
Photo Essay: People of the Himalayas
2009-06-12 22:13:39 EST
I've been back home from my trip through the Himalayas for a few days now and have sort of been disconnected from the interweb for a few reasons. Firstly, my cable modem conveniently crapped out while I was gone and I had to wait for a Rogers tech to come out. Secondly, as if I didn't put my body in enough physical stress on a 12-day trek up to Everest Base Camp, I decided to play ultimate for 3 days straight immediately after I got home. My body hates me and it wants to sleep.

Rather than documenting our Everest Base Camp trek day-by-day like I did last year with Kilimanjaro, I'm going to tap into the 600 or so pictures I took on my trip and present some of my favourites. If you'd like to see all of my pictures in all their glory, head over to flickr and enjoy!

Otherwise, here's "People of the Himalayas":

traditional meets modern
traditional meets modern

homeless Bhutanese children wandering the mountain roads
homeless Bhutanese children wandering the mountain roads

little Buddhist monks on break
little Buddhist monks on break

Bhutanese children playing on their way home from school
Bhutanese children playing on their way home from school

homeless woman in Kathmandu
homeless woman in Kathmandu

resting man
resting man

typical overloaded Sherpa porter
typical overloaded Sherpa porter

first place Nepali Everest marathon runner
first place Nepali Everest marathon runner

young boy working hard
young boy working hard

local yak herders
local yak herders
setting my sights on Everest
2009-05-15 04:01:09 EST
Another year, another adventure.

I will be flying out tonight to Kathmandu, Nepal via Delhi, India to begin on a 3-week adventure to Everest Base Camp. Along the way, we'll be spending about a week in Bhutan - the happiest place in the world. As great of a trip this is going to be, I'm also excited that this will be the first trip I will be geeking it up by staying connected via BlackBerry. When I can, I will be blogging here (assuming my server/internet doesn't die while I'm gone), but most likely, my updates will come via twitter, and indirectly, via Facebook for you twitter-less peeps.

That's it for now! I gotta go pack... Behave yourselves and I'll see you on the flip side!
I'm still a loser
2009-04-29 23:01:56 EST
If you've been following me on twitter, you've been kept up to date with my awful Tim Horton's Roll Up the Rim win-rate this year... The official record is 4 wins and 57 losses - a 6.56% win rate. As bad as that is, it turns out 2007 was worse at 5.9%. Since I've started keeping annual stats (yes, I'm a geek), I've won on 9.86% of my 284 coffees.

So we learn that 1) I'm still below the expected win rate and 2) I drink a lot of coffee.

Updated (2009-04-30 04:15pm): Turns out our work Tim Horton's still has lots of medium cups left with Roll Up and now they're giving out the cups regardless what size of coffee you buy. Of course, I win on my coffee this morning. And on the winning, free coffee, I lost. So, I'm now at 7.94% on the year and 10.14% lifetime. Woo!

Updated (2009-05-02 03:50pm): I won another coffee yesterday! It figures I keep winning once I post about my losing record. I've now won 6 of 64 (9.38%) coffees this year, and 30 wins of 287 (10.45%) lifetime.